Jeff Bezos

A Quote by Jeff Bezos on customers

If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience, and that really does matter, I think, in any business. It certainly matters online, where word of mouth is so very, very powerful.

Jeff Bezos

Source: Live With No Regrets - Jeff Bezos: http://www.youngentrepreneur.com/blog/2008/01/08/live-with-no-regrets-jeff-bezos/

Contributed by: ~C4Chaos

A Quote by Jeff Bezos on customers, business, products, and prices

I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.

Jeff Bezos

Source: Amazon CEO takes long view: http://www.usatoday.com/money/industries/technology/2005-07-05-amazon-bezos_x.htm

Contributed by: ~C4Chaos

A Quote by Jeff Bezos on technology and customers

I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.

Jeff Bezos

Source: Amazon CEO takes long view: http://www.usatoday.com/money/industries/technology/2005-07-05-amazon-bezos_x.htm

Contributed by: ~C4Chaos

A Quote by Jeff Bezos on business, winners, and losers

Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.

Jeff Bezos

Source: Amazon CEO takes long view: http://www.usatoday.com/money/industries/technology/2005-07-05-amazon-bezos_x.htm

Contributed by: ~C4Chaos

A Quote by Jeff Bezos on advertising, products, business, and quality

I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.

Jeff Bezos

Source: WIRED: The Zen of Jeff Bezos: http://www.wired.com/wired/archive/13.01/bezos.html

Contributed by: ~C4Chaos

A Quote by Jeff Bezos on web and internet

The wake up call was finding this startling statistic that web usage in the spring of 1994 was growing at 2,300 percent a year. You know, things just don't grow that fast. It's highly unusual, and that started me about thinking , "What kind of business plan might make sense in the context of that growth?"

Jeff Bezos

Source: Academy of Achievement: Jeff Bezos Interview: http://www.achievement.org/autodoc/page/bez0int-1

Contributed by: ~C4Chaos

A Quote by Jeff Bezos on brand and reputation

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well

Jeff Bezos

Contributed by: ~C4Chaos

A Quote by Jeff Bezos

I'm going to go do this crazy thing. I'm going to start this company selling books online.

Jeff Bezos

Contributed by: ~C4Chaos

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