"Harmonious Emotional Engagement is the tool that allows leaders to take
full advantage of these three simple but profound principles:
People respond emotionally to every situation that occurs in an organization.
People's negative emotions reduce their performance in an organization.
People's positive emotions enhance their performance in an organization."
Source: Leading People the Black Belt Way: Conquering the Five Core Problems Facing Leaders Today, Pages: 8
Contributed by: Transfinite Turtles