A Quote by Thomas J. "Tom" Peters on excellence, value, and customers

Excellence comes from human beings doing things of value that customers find memorable.

Tom Peters (1942 -)

Source: A Personal Top Ten Tom Quotes from London: http://www.tompeters.com/entries.php?rss=1&note=http://www.tompeters.com/blogs/main/010363.php

Contributed by: ~C4Chaos