Don't underestimate the value people place on authenticity. Politicians listen to the focus groups and say the things they think people want to hear. But after 30 years of reading consumers, I know that they can smell phonies.
Source: Interview with Ogilvy and Mather CEO Shelly Lazarus: http://money.cnn.tv/magazines/fortune/fortune_archive/2007/09/17/100258877/index.htm
Contributed by: ~C4Chaos