A Quote by Paul Tournier on experience, heart, listening, needs, order, questions, time, and understanding
In order to really understand, we need to listen, not reply. We need to listen long and attentively. In order to help anybody to open his heart we have to give him time, asking only a few questions, as carefully as possible in order to help him better explain his experience.
Source: To Understand Each Other
Contributed by: Zaady