A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.
Contributed by: Zaady
Leadership is the ability of a single individual through his or her actions to motivate others to higher levels of achievement.
Sometimes the manager must perform with the courage and agility of a circus performer, carefully crossing the highwire between short-term problems and long-term objectives.
First, there is the law. It must be obeyed. But the law is the minimum. You must act ethically.
Source: quoting from IBM’s Business Conduct Guidelines
People buy products for what they can do, not for what they are.
While every body wants it, most don't want to give it.
. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.
. . . top management should spend 40 to 50 percent of its time educating and motivating its people . . .
At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.
The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your sales rep works for me or for you."
Copyright © 2014 Gaiam, Inc.